SUPPORT

Help & support

Need help with a reminder, your account or a purchase? Contact us by email. You do not need to sign in to request help.

Please include your app version, iOS version, what happened and the steps to reproduce it. Screenshots can help; hide any private information first. Never send passwords or verification codes.

Common questions

A reminder did not appear

Check that notifications are enabled for this app in iPhone Settings. Check the saved reminder date and time, your device time zone, and whether Focus or notification settings are silencing alerts.

How do I restore my membership?

Use Restore Purchases on the membership screen with the Apple Account used for the original purchase. If it does not restore, email us with the purchase date and any error message. Do not send payment card details.

How do I manage an Apple subscription?

Open iPhone Settings, tap your name, then Subscriptions. Select the subscription to view or manage it.

My records are missing on another device

Check that both devices are signed in to the same app account and connected to the internet. If records still do not appear, contact support before deleting or recreating them.

How do I request account or data deletion?

Email support with your request and the account identifier used in the app. We may need to verify ownership before processing the request. Do not send your password.